Website Support Services

Cambridge WordPress Web Support Maintenance
Website Testing and Monitoring

The objective is to test/monitor the site to ensure it’s live and running correctly. Within this web support, security, maintenance package we:

  • Run automated daily checks to ensure your site online, running correctly and the contact forms are actually sending emails to the correct recipient
  • Monitor security plugins to prevent viruses and malware issues
  • Monitor major updates for WordPress
  • Monitor WordPress platform versions and third-party plugins and where appropriate update them (i.e. PayPal, Sage Pay and SSL Certificates)
  • Manual visit to your site and submission of your contact forms
Cambridge WordPress Website WebWorks
WebWorks Support

If you require more help on an ongoing basis we offer a more involved package called WebWorks. Within this package you will receive the Website Monitoring and a range of additional services, this package requires us to be more involved and we are on hand to help with your website if you require us to be.

  • Priority service to your account manager
  • Priority work over that of non-WebWorks clients
  • Advanced testing and monitoring
  • Creation of new pages, updates, content updates and creation of banners, graphics, etc.
  • Assistance with web backup, retrieval and restore
  • Visitor statistics
Cambridge Search Engine Optimisation SEO Services
Ongoing Search Engine Optimisation SEO Services

Ongoing monthly service once live.

  • Agency analytics software – Full SEO review and report to include;
    • Keyword rank tracker and organic Google Analytics reporting
    • Goal conversions
    • Backlink monitor
    • Site auditor
    • Competitor analysis
    • Crawl errors
    • Social media tracking / MailChimp tracking
    • Work to correct and improve findings from the above reports
  • Google penalty assessment and recovery
Cambridge WordPress Website Hosting
Web Hosting

We purchase, configure and manage your website address/domain names then provide a secure reliable platform to host your site and emails. In partnership with Catalyst2, Popcorn provides a professional, reliable web hosting solution – we lease servers in the Catalyst2 Data Centre to host our client’s sites and it is Catalyst2’s responsibility to ensure the servers meet their promise of 99.999% uptime. The standard Popcorn hosting package provides you with your own accessible space on Popcorn’s virtual dedicated server along with everything you need to run and maintain your site for years to come. That includes high level web facilities such as 1GB of web space, a 50GB monthly transfer limit and 10 mailboxes as well as many advanced features for task processing.